Terms & Conditions
Please read these terms carefully before using our services.
1. Acceptance of Terms
By accessing and using the Zilara website (buyzilara.com), you accept and agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
2. Products & Pricing
All products are subject to availability. We reserve the right to modify prices at any time without prior notice. Prices displayed are in the currency specified for your region.
While we strive to display accurate product information, we do not warrant that product descriptions, colors, or other content are error-free.
3. Orders & Payment
By placing an order, you are making an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability and pricing errors.
We accept the following payment methods:
- Debit/Credit Cards via Safepay (secure payment gateway)
- Cash on Delivery (COD) — available for select regions
- JazzCash — mobile wallet payment
- EasyPaisa — mobile wallet payment
4. Shipping & Delivery
We offer free shipping on orders over $140. Delivery times vary based on your location and the shipping method selected at checkout.
Risk of loss passes to you upon delivery of the product to the shipping carrier.
5. Returns & Refunds
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and with all tags attached.
Refunds will be processed within 7-14 business days after we receive and inspect the returned item.
6. Account & Security
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.
We implement industry-standard security measures but cannot guarantee absolute security of data transmitted over the internet.
7. Contact
For questions about these Terms, contact us at [email protected].